Privacy Policy

Aura D’Or respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, make a reservation, sign up for events, or subscribe to updates, you may provide personal details such as:

  • Name

  • Email address

  • Phone number

b. Non-Personal Information

We may collect non-identifying information automatically, including:

  • Browser type

  • Device type

  • Pages visited on our website

  • Time spent on pages

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests

  • Manage reservations and event bookings

  • Send updates about events, promotions, or café news (only if you opt in)

  • Improve our website and services

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and understand visitor behavior. You may disable cookies through your browser settings, though some website features may not function properly.

4. Sharing of Information

We may share your information only in the following situations:

  • With service providers who help operate our website or manage bookings (and are required to keep information confidential)

  • When required by law or legal process

  • To protect the rights, safety, or property of Aura D’Or or others

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites or services (such as online ordering platforms or social media). We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies separately.

7. Children’s Privacy

Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Your Rights and Choices

You may request to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications at any time

To make a request, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website and services indicates acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.